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Return & Shipping Policy

At Bevryn Coffee, we are committed to delivering freshly roasted coffee with the highest quality standards. If you’re not completely satisfied with your purchase, we’re here to help.

Return & Refund Policy

We offer a 7-day return and replacement window from the date your order is delivered.

To be eligible for a return or replacement:

  • The product must be returned within 7 days of delivery.
  • The packaging should be intact and the product should not be significantly consumed.
  • The item should be in its original packaging.
  • A valid proof of purchase or order ID is required.

Damaged, Incorrect or Missing Products

If you receive:

  • A damaged package
  • The wrong product
  • Missing items
  • A tampered or opened package

Please contact us within 24 hours of delivery.

An unboxing video is mandatory for claims related to damaged, missing, incorrect, or tampered products. This helps us verify the issue quickly and process your replacement.

Refunds

Once your returned item has been received and inspected, we’ll notify you of the status of your refund.

If approved:

  • Refunds will be processed to your original payment method.
  • Processing usually takes 5–7 business days, depending on your bank or payment provider.

Shipping charges are non-refundable, except where the return is due to our error.

Exchanges

We gladly replace products if they arrive:

  • Damaged
  • Defective
  • Incorrect

Replacement requests must be made within 24 hours of delivery with:

  • Order ID
  • Photos of the package and product
  • Unboxing video

Shipping Policy

We currently ship across India.

Order Processing

  • Orders are processed within 1–2 business days.
  • Orders placed on weekends or public holidays are processed on the next working day.

Delivery Time

  • Metro Cities: 2–5 business days
  • Other Locations: 4–7 business days

Delivery timelines may vary during festivals, adverse weather, or due to courier delays.

Return Shipping

If the return is due to:

  • Wrong item shipped
  • Damaged product
  • Manufacturing defect

Bevryn Coffee will bear the return shipping cost.

For all other returns, the customer is responsible for return shipping charges.

Order Cancellation

Orders can be cancelled only before they are dispatched.

Once shipped, cancellations are not possible.

Need Help?

For any questions regarding your order, returns, or refunds, please contact us.

Email: info@bevryncoffee.in

Website: www.bevryncoffee.in